FAQ

What do you sell?

Mio Studio Co offers colorful, pastel-inspired poster prints and framed canvas wall art featuring iconic cities, dreamy skylines, charming streets, and memorable destinations.

What is the difference between a poster print and framed canvas?

Our poster prints are printed on premium matte paper and sold unframed, giving you the flexibility to choose your own frame and style. Our framed canvas wall art arrives framed with hanging hardware for a ready-to-display option.

Do poster prints come framed?

No. Our poster prints are sold unframed. Frames shown in lifestyle images are for styling and display purposes unless otherwise stated on the product page.

Are the canvases ready to hang?

Yes. Our framed canvas wall art includes sawtooth hanging hardware, so it arrives ready to display.

What sizes are available?

Available sizes vary by artwork and format. You can see all available sizes directly on each product page before adding an item to your cart.

How long does production take?

Most orders are produced within 2–5 business days before shipping.

How long does shipping take?

After production, standard U.S. shipping typically takes 3–7 business days. Delivery times may vary due to carrier delays, holidays, or order volume.

Do you offer free U.S. shipping?

Yes. We offer free standard shipping on U.S. orders.

Can I return my order?

Each Mio Studio Co item is made to order specifically for you. Because our products are produced on demand, we do not accept returns or exchanges for change of mind, incorrect size selection, or accidental orders.

What if my item arrives damaged or defective?

Please contact us as soon as possible through the contact form on our Contact page with your order number and clear photos of the item, packaging, and issue. We will review the issue and help arrange an appropriate resolution when applicable.

Can I cancel my order?

Because orders may enter production shortly after they are placed, cancellations are not guaranteed. If you need to cancel an order, contact us as soon as possible and we will do our best to help before production begins.

Who do I contact for help?

Use the contact form on our Contact page and we’ll be happy to help.